Exchange & Return Policy

Due to the nature of our products and for sanitary reasons, all sales are final. We do not offer exchanges or returns on any items.

If you receive a defective or damaged product, please send over an image to nova.cojewelry@gmail.com of the item(s) you have received, along with the packaging it came in within 48 hours of delivery.

If your items are missing - please contact us at nova.cojewelry@gmail.com immediately so our team can investigate this issue.

Thank you for your understanding and support!