Refund policy

We do not accept cancellations or returns for any reason. Orders begin processing as soon as they are made. Please read product descriptions for full product information including materials, size, color, and length to ensure an order is not made in error.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any return question at nova.cojewelry@gmail.com.